Contact Us
We aim to respond to all inquiries within 1–2 business days.
General & Support
Questions about your account, locks, subscriptions, or the platform:
[email protected]Trust & Safety
To report abuse, harmful content, or policy violations:
[email protected]DMCA / Copyright
To submit a copyright takedown notice, contact our designated agent:
[email protected]See our Terms of Service for full DMCA notice requirements.
Mailing Address
795 E 900 N Apt 24
Logan, UT 84321
United States
Business Information
Keyhold is operated by Keyhold LLC, a limited liability company registered in the State of Utah, United States.
Keyhold is an adult platform for consenting adults aged 18 and over. We are committed to operating safely, legally, and in full compliance with applicable law, including mandatory reporting obligations under 18 U.S.C. § 2258A (NCMEC).
Response Times
General support: 1–2 business days
Trust & Safety / urgent reports: Within 24 hours
DMCA notices: Within 3 business days as required by law
Legal / law enforcement: [email protected]
Billing Inquiries
Payment processing for Keyhold subscriptions is handled by CCBill and Stripe. The billing descriptor on your statement will appear as KEYHOLD.APP.
For questions about charges, cancellations, or refunds, contact us at [email protected] or reach CCBill consumer support directly at ccbill.com/cs/consumer_help.php.